I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.Unlimited Plus. HD video streaming. 15 GB of 5G, then unlimited 3G mobile hotspot data. 50 GB of premium data per line including unlimited talk, text, and data with Mexico & Canada Unlimited Plus Pass. Get Xfinity Mobile Broadband facts. See all Unlimited pricing.Other ways to pay. Say "Pay my bill" into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a U.S. bank.If you've activated your device but it's not working, confirm that you see "Xfinity Mobile" on the top left of the home screen. If you don't, follow the steps below. iOS. Connect to a WiFi network. Go to Settings > General > About. Wait for the Carrier Settings Update prompt to appear, then select Update.The agent told me I was not getting a refund because finance refused my refund request due to the fact the one phone connected to the Xfinity mobile network, which per policy, negates a refund. Ticket closed. Wow, this was news to me, as not one Xfinity agent mentioned these details during multiple interactions. At no time did I enter into a ...I was charged twice for my internet and spoke to several people about how I want it refunded on my card. No credits… every one of them said it will be put back on my card. It’s been months later nothing.Find out how to set up a payment arrangement with Xfinity.When you have a credit card on file for recurring payments, the refund will automatically be applied to that payment method. We issue the payment back to the card provider within 7 business days, but it can take a few weeks to show up- usually on your next billing statement from them. If you do not see that credit refund back to your card after ...If your Disney+ subscription appears on your Xfinity bill, you can change to a new plan through your X1 TV Box or Flex streaming TV Box by following these steps: Access the Disney+ app and go to Settings. Select Account. Select Change > next to your current Subscription plan. Follow the prompts to choose your new plan.On 11/3 my credit card was charged for a month of service. I would like a refund. Thank you. ... Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line ...Jun 28, 2023 · 1.1K Messages. user_vvtrym Hello and thank you for reaching out via our Xfinity Community Forum. If you have never activated or used the card and it has expired, you can contact the Xfinity Promotion Center team at 1-877-227-0956 to request a replacement card. They will be able to assist you in issuing a new card.This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.The scams: You receive a sweepstakes promotion in the mail telling you to call an 800 number to win a prize. When you make the call, it activates an automated system and you're unknowingly enrolled in a club or program. The charge is then added to your phone bill. You fill out a contest entry form and the promoter uses your phone number to ...Learn how to turn the Purchase PIN on and off.Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there's a credit balance remaining on your account after you've canceled services and returned any rented equipment, you'll receive a refund within four to six weeks.How to get credit balance refunded. We had to close our Xfinity acct recently as I have retired and we are moving to a new area where there is not Xfinity service. How can I get my credit balance refunded? Thanks! Question. •. Updated. 4 months ago. 605. 1. 0. 6. Responses. XfinityGabriel. +18 more. Official Employee. •. 1.4K Messages.If Xfinity wants to outsource processing of refunds they need to inform customers they'll be dealing with a third party to get their money and they should NOT be deciding for them/forcing on them a prepaid credit card! Xfinity needs to do much better informing customers of what is going to happen and that customers will need to jump …3 Messages. 1 year ago. I assume if you were given a prepaid Visa card as a reward for signing up for a service it's just a gift. Think of it the same way you would a store giftcard. The benefits of it being a Visa card is you can use it anywhere you want. A few years ago I got a prepaid Visa card when I signed up for a service and when we ...7 days ago ... ... Xfinity Promotion Center team at 1-877-227-0956 to request a replacement card. - As you are typing a drop-down list appears. Receive ...893 Messages. Hi @user_pcaacp The website for activation and balance inquiry would be Prepaid card balance inquiry. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Please email [email protected] with the following information. Please allow 4 business days for a response from one of our team members. Providing complete and accurate information below will ensure your request is processed timely and correctly. Requested Information: Contact name and email address on file. Full Account Name and Number.Learn how to set up or turn off automatic payments from your account online.Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Internet scammers use sophisticated lures as they "fish" for users' private information. The most common ploy is to copy the look and feel of a major web page ...XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated.Use it as quickly as possible so the card doesn't self-deplete from monthly "maintenance fees". If it's for $25, go to the super market self checkout and keep zapping your items until the total is just under $25. Pay with the card, then do a separate transaction for the rest of your food. This is the case for most "pre-paid" visa cards, no ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...Are you tired of the hassle and stress that comes with filing your taxes? Well, we have good news for you – applying for a tax refund online can simplify your life in more ways tha...What is a CableCARD? A CableCARD is a device roughly the size of a credit card that can be used with a compatible third-party device to access Xfinity TV services. Comcast supports CableCARD-compatible devices such as TiVo, Ceton, or Silicondust. (This is a non-exhaustive list.) If you subscribe to Xfinity TV service, you have the option of ...When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...Apr 4, 2023 · Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ...Xfinity Home Refund Policy for Pre-Payments: If you make a pre-payment prior to installation of your Xfinity Home service, such pre-payment will be applied as a credit to charges due on the following month's bill from Comcast. ... You will not receive a cash or credit card refund of your pre-payment. However, if all of your services from ...The Xfinity Customer Commitment. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. We deliver service on your terms, including 24/7 support, easy self-service tools on any ...At $45 per month for 50 Mbps download speeds, Xfinity Prepaid Internet can potentially be a deal if cost and no-contract flexibility are more important to you than internet speed. *For the first 12 months with a 1-year agreement. Prices reflect Xfinity West region; pricing varies by region. Xfinity’s non-prepaid 75 Mbps and 200 Mbps internet ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Solved. Hi there, I was going through some old documents and found a refund check from Comcast issued in November 2020 that had not been deposited. It is marked as valid for only 180 days, so I am looking to get it re-issused. I had a Comcast account and it was cancelled with a large open credit which was sent back to me in the form of a check.... card, or U.S. passport), then accept the terms ... For additional information regarding this process including refunds, please refer to Account change request ...Hover over, don't click URLs and avoid attachments. If you don't know the sender, don't click on the link. PC users can also hover their cursor over the link to get the real URL and verify the sender. The same goes for attachments - if you're not sure, don't open it. Don't share personal info and bypass urgent requests.Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. • Press Enter to send ...Trade in your device online or by calling us. Visit us online or call an Xfinity Mobile specialist at 1-888-936-4968. We'll help you evaluate the trade-in eligibility of your old device based on its make, model, and current physical and working condition when you decide to purchase a new device.Xfinity Community Forum. Customer Service. Billing. refund. U. user_26485a. 1 Message. Tuesday, July 25th, 2023 2:08 PM. Closed. ... the extra payment can be refunded back to your payment card within 3-5 days, depending on how quickly your bank processes refund requests. If the total balance due on your account was …When you have a credit card on file for recurring payments, the refund will automatically be applied to that payment method. We issue the payment back to the card provider within 7 business days, but it can take a few weeks to show up- usually on your next billing statement from them. If you do not see that credit refund back to your card after ...I am owed money by Xfinity. I quit all services and have no card or bank account on file. A rep on a chat told me I could just drive to a retail store and they'd cut me a check. I...Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Skip to Main Content. Your services. Shop more. Internet . Back. Internet. Overview; Internet Deals; Equipment; NOW Internet ...Millions of WiFi hotspots. Special offer — only $10 for each 30-day pass. Get online in two simple steps. Pricing & other info. $10 promotional rate ends 9/21. Restrictions apply. Not available in all areas. Pricing and services are subject to change.This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.A refund will first try to automatically process back to the last debit/credit card that was used and is usually refunded within 30 days of the disconnection. Since the account has been cancelled, the login credentials would have also been removed, which is why you were unable to sign in again.Apr 1, 2023 · The card/bank would have needed to have made a payment to us in the amount or larger than the refund amount coming back to you. If that is not possible then we send it in the mail. For example, if the refund is $35, but you had only ever made a payment of $10 with that method, the refund would be mailed. I am an Official Xfinity Employee.If you’re planning a trip and looking for affordable flights, eDreams is one of the online travel agencies that you might consider. However, it’s always wise to understand the canc...From the sounds of it, it would appear our Xfinity Mobile representatives were able to get a refund and offer a promotion with a better Visa gift card included. We would love to check back with you on the 19th to make sure this mobile issue is fully resolved.The best way we can assist right now will be for you to contact our Xfinity Incentive Team, who will be able to review each canceled transaction and understand what's going on. They can be reached at 1-800-526-3268. Their hours are 8:30 AM to 5:00 PM ET, Monday-Friday. I am an Official Xfinity Employee.Many people are familiar with Comcast, one of the leading providers of cable and internet services in the United States. What some may not know is that Comcast also owns Xfinity, a...Having a clear and customer-friendly return and refund policy is essential for any business. It not only helps build trust with your customers but also reduces the likelihood of di...Charged for Devices. My debit card was charged for the remaining balance on my devices when my service terminated. However, I was not advised of the remaining balance, or given the opportunity to remit payment from a suitable source. I've been told several times over the last 16 days that a refund is coming to me, as this was a mistake.Xfinity Coupons are special credits to your account that can be redeemed for an Xfinity On Demand rental or purchase, or as a credit to your monthly bill. Learn how to register an Xfinity Coupon and check your remaining balance. Note: Xfinity Coupons are only available in select areas at this time and are provided for a variety of reasons.Resetting your PIN. Visit xfinityprepaid.com. Click the FORGOT YOUR PIN? link (next to the Log in button). Verify your account information by entering the phone number associated with the account and the ZIP code of the service location, then click Next. Enter a new eight-digit PIN and click Set up new Security PIN. You’ll see a confirmation ...@user_a5cacb . I appreciate you taking time out of your day and want to ensure you're able to get in touch with an awesome Xfinity Mobile expert to help get this resolved.Due to account security, our options with Xfinity Mobile accounts are very limited.We're unable to perform any device or account specific requests over this platform.Here's what to know about the proposed settlement, including who is eligible for a payment of up to $100 and how to submit a claim. Here's how to check if your state has money or property you can ...Sep 14, 2023 · XfinityDena. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Please send me a Direct Message with your name and service ...Self-installation. A CableCARD Getting Started kit with easy-to-follow instructions can be shipped to your home or work address. See Pair or Activate Your CableCARD for instructions. Contact us to find a Comcast Service Center or Xfinity Retail Store where you can pick up a CableCARD Getting Started kit.Our team can most definitely take a further look at this issue. To send a "Direct Message": Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.We're committed to. keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Charged twice and would like a refund. Solved. As the title says, I had an automatic payment coming up but decided to pay a little ahead of time manually which resulted to being charged twice as the automatic payment also went through which led to now having credit on my account which I don’t want and wanted to request a refund on one of the ...Access to millions of hotspots. No commitments. Special offer — only $10 for each 30-day pass. Get NOW WiFi Pass. Pricing & other info. Save on Xfinity Digital Cable TV, High Speed Internet and Home Phone Services. Enjoy entertainment your way with great deals on Xfinity by Comcast.I cancelled my Xfinity service effective August 7. (I have email confirmation of this.) However, somehow, Xfinity still billed me for service from Aug. 8-Sept. 7. Then, because I stupidly forgot to turn Autopay off, 49$ was charged to my credit card automatically at the beginning of September for this bill.If you disconnect your Xfinity service and have a credit balance, you can get a refund by email or mail. Learn how to claim your refund online, choose your preferred method, and use your prepaid card.Since you recently canceled your Xfinity service, you'll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn't have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.After you purchase a Season Pass and get the season's first episode, you can't get a refund. Parental controls FAQs. How do I prevent people in my household ...These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e.g., your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices).A littany of billing and customer service issues. Dear Xfinity Customer Service, I hope this letter finds you well. I'm writing to express my profound frustration and disappointment with the experience I've had with Xfinity mobile and internet service. I signed up for your service on March 2nd, enticed by a promotion offering a $200 gift card ...At $45 per month for 50 Mbps download speeds, Xfinity Prepaid Internet can potentially be a deal if cost and no-contract flexibility are more important to you than internet speed. *For the first 12 months with a 1-year agreement. Prices reflect Xfinity West region; pricing varies by region. Xfinity's non-prepaid 75 Mbps and 200 Mbps internet ...Oct 28, 2021 · Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Learn about paying your bill with Apple Pay.To receive a full device refund, you’ll need to return everything that came with your phone including the box, SIM card, battery, charger, and manual. Make sure your device is in like-new condition with no damaged or missing parts. If anything is missing or the device is not in like-new condition, we may not be able to process your refund.Our refund process is outlined online and walks through the refund options. When time has passed and there has not been an option chosen, the refund automatically is sent via a physical prepaid card if there were any issues after our initial attempts to refund the balance to the last used method of payment.I have been owed $20.00 since April and have not received my refund. Xfinity 3rd party said they sent a card with refund but I still event seen card or money now they are saying its closed. . We will always try to send the refund back to the last Learn how to report an issue, like refun Visa Prepaid cards expire six months (180-days) after the month issued. For example, if the card is issued in January, it will expire on July 31. Please note that Visa Prepaid cards issued after the 25th day of the month will have the following issuing month's expiration date. For example, cards issued on January 25 will expire on August 31.Xfinity will not refund me for a device unused and no phone number. I complained at the store. The xfinity store said they couldn't help or takevthe phone back because i ordered wifi over the phone not in the store. The agent new i didn't want the phone. Still she neglected me, humiliation at the we UPS store when the device couldn't be return ... Feb 21, 2024 · Here's the detailed steps to direct message us: Our team can most definitely take a further look at this issue. To send a "Direct Message": Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.A littany of billing and customer service issues. Dear Xfinity Customer Service, I hope this letter finds you well. I'm writing to express my profound frustration and disappointment with the experience I’ve had with Xfinity mobile and internet service. I signed up for your service on March 2nd, enticed by a promotion offering a $200 gift card ... Comcast/Xfinity has agreed to issue refunds...
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