Here are troubleshooting tips that will fix the most common problems when the Xfinity Flex TV box is not working, 1. Xfinity Flex keeps disconnecting. When Xfinity Flex keeps disconnecting, the problem could be a loose cable or signal interference. You might have also placed the box further than the recommended distance from your wireless router.Visiting the Xfinity Status Center . Calling 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489) If you've registered your mobile phone number for Comcast Alerts, you can text OUT to 266278 (COMCST) Next , inspect your wiring.Official Employee. •. 866 Messages. 11 months ago. Normally the light will remain lit when the box is in power save mode. Normally when you turn the power off for the TV the cable box remains on. You can control the brightness level on the box through the settings on the box. 2. 1.Lights Blinking on Cable Box? Closed. I just came back from vacation. I turned in my tv and there was a distorted frozen image on the screen. The cable box wouldn't turn off, so we unplugged it. Plugged it back in and all 3 lights are cycling on the front. Any idea what this is or how to fix it myself?Here are some of the more common modem light colors and what they can mean. Green: A green modem light usually indicates modem power, an active internet connection, a confirmed pairing with another device, an active phone line, or a strong internet signal. Blue: Blue modem lights can show a firmware update is in progress, the modem is ...Hi Everyone, I am having a weird time with my Xfi Router. I was trying to use WPS (And yes I know its unsecure) to connect an xfinity flex box to my network. I pressed the button on the flex box and then the WPS button on the Xfi router, but I got a red light that was blinking three times. I was wondering if there's a way to troubleshoot the ...Reset the Router: Often, a simple reset is all it takes to resolve connection issues. To do this, press and hold the reset button located at the bottom or back of your router for about 20 seconds. Wait for the router to restart and check if the blue light stops flashing. Check Your Cable Connections: Make sure that all the cables connecting ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list.May 19, 2024 · According to Xfinity's manual, the blinking blue light means that the router is in the Wireless Protected Setup (WPS) mode. Other Combinations: If the device is flashing several different colors, this should mean that your device is attempting to connect to the Xfinity systems. It will be cycling during this time.This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV. I also did restart a few times and got the blinking green LED but once booted, no ...The blue light on your Xfinity Box indicates that your box is booting up and searching for a network connection. If the blue light has been blinking for more than a few minutes, it likely means that the box is having trouble connecting to the network. In this case, you should unplug the power cord to the Xfinity Box for 10-15 seconds and then ...jeffr_ya08021. New Poster. •. 4 Messages. As stated in the original post, the light is white. It is currently blinking white. It is located at the top-center-front of the new white wifi device from xFinity. ( edited) 3 years ago.If your Xfinity modem or router is blinking blue, it usually signals that there is an issue with the connection. In most cases, this blinking blue light can be normal and indicate that your device is working properly. However, If the blinking blue light persists and you are unable to connect, follow the above steps to troubleshoot your Xfinity ...Control your audio/video receiver or soundbar's volume and power from the XRA Large Button Voice Remote. With the TV and audio/video receiver or soundbar on, press and hold the Home and Mute buttons on the remote together for five seconds. Home is a black button on the right side of the remote below the directional pad.The received light shows that the Arris modem is properly downloading bits of information (data packets) from the internet and is receiving the signal well. The colors change if you have more than one bandwidth such as the high-speed 5GHz and 2.4GHz. A green light status shows a connection to only 2.4GHz while a blue light shows a connection to ...For that: Unplug the power from your Internet Router. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router. Plug the power back in and wait for internet services to start. Plugging the …1 year ago. If you disable CEC, then your cable box and tv won't be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...Software issues in an Xfinity router — firmware bugs, incorrect settings, outdated systems — can cause a blinking green light. When the device's software isn't working correctly, it could ...Power cycle, check cable connections, and contact Xfinity support if needed. Understanding Xfinity Modem Blinking Blue. Have you ever noticed a blinking blue light on your Xfinity modem and wondered what it means? In this section, we will explore the significance of this indicator light and delve into the common reasons behind its blinking ...Discover how to enjoy wireless TV with Xfinity X1. Find out how to set up, troubleshoot, and use the Wireless TV Box with your home network.You can also send a provisioning signal to the modem by logging into our amazing Xfinity My Account app, select internet and then troubleshooting. Did you just set up the modem or have you had it awhile and the light just began blinking? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product ...Nov 6, 2023 · I'm sorry to hear you have not received the box. Typically, it can take 3 to 5 business days for the self-installation kit to arrive, and you will have 30 days to return the old box to avoid unreturned fees. You can check our steps on how to return the Xfinity equipment HERE. Once the box is returned, the additional rental fee should be removed.If it is an x1 box you should be able to turn off device light or dim it. It should be under settings and then device preferences. It does that after updating or a reboot. Change the update time to be towards morning hours. I have mine set for six am but have it where the light is hidden behind the tv.Problem-7: Remote Not Controlling Cable Box Solution: Unpair and Re-pair the Remote. If you find that your remote has no control over the cable box unpair and repair your remote. Press and hold the "Setup" button until the LED at the top of the remote changes from red to green. Then enter the code provided by Xfinity to re-pair it.TV Adapter self installation overview video. Need help installing your new TV Adapter? Check out this informational video to learn what's included in your Getting Started kit, how to activate service, how to program your remote and more.2.2K Messages. 4 years ago. @brianneyhart wrote: Blue light on cable box. Does your TV have a red power indication or have you verified there is power to your TV? Have you tried reprogramming your Xfinity remote to control your TV? Have you tried using your TV's own remote to turn it on?Oct 4, 2021 · The green light on the Comcast cable box indicates that it is either in a ready state, awaiting authorization, or receiving updates status. What that green light is communicating can be determined by the series of blinks, or by a steady green light. Additionally, knowing what those blinking patterns mean will tell us how to respond.xCam1, cable in the back. If your camera has connection issues or there is a blinking amber light on the camera or power adapter, manually restarting the camera ...Unplugging the Xfinity Cable Box. By unplugging your cable box from the outlet, you can restart your device. Follow these steps to get the signal back on the cable box: Switch off your Xfinity Cable Box. Unplug the device from the outlet. Wait for 10 seconds and then plug it back to the outlet. Press the Power button.I am on the waiting list for comcast to call me back. ... 0. 0This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV. I also did restart a few times and got the blinking green LED but once booted, no ...If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input. If you've completed the steps above and there's still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote.First, it indicates that the cable box has been turned off, and secondly, it indicates that the cable box is receiving power. When the cable box is manually turned off and the on/off button is physically pressed, the light on the cable box will turn solid red. Seeing red and blue lights, however, aren't the only concern.Jan 20, 2024 · Our main cable box is blinking a blue light and the tv is not detecting the cable box neither. I checked all the cables, turn it on and off, and unplugged but nothing has changed. I also went through xfinity assistant to troubleshoot and it also could not help me.When I told the COMCAST help they immediately went to "it is your cable modem" which is BS. ... No splitters in my line from the COMCAST distro box in my front yard to my modem. ... when the DS light is blinking my DL speeds are good, 600M service and I am testing in the high 400s, low 500s. ...XR15 Models. Step 1: Simultaneously press and hold the A and D buttons for 3 seconds. Step 2: After the LED light changes from red to green, enter the code 9-8-1. Step 3: The LED light should flash blue 3 times, signaling the remote is reset. Step 4: Repair the remote with the set-top Comcast box.2. Replace Batteries. If the indicator light on your Xfinity remote blinks green and then red, it may be due to a weak connection, and replacing the batteries can help resolve the issue. Consider keeping spare batteries on hand, which can easily be found in nearby retail stores. Steps to Replace the Batteries:Customer: My comcast set top box is blinking 3 times and wont let me turn on the tv. Technician's Assistant: Is your TV connected to a surge protector or power strip? Customer: Hang on let me check. Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)? Customer: NO I haven't …Here are the concise steps to factory reset an Xfinity cable box: Scroll down and select the TV tile. Choose " Troubleshoot .". Select " Restart Device " to reset the cable box. Make sure all cables are tightly secured. Press and hold the Power button on the front of the TV Box for 10 seconds to restart the box.Try pushing the WPS button on the Comcast modem to see if it stops the blinking blue light. If your Xfinity device's blue light was flashing because it was in WPS mode, it should disable WPS mode and fix the problem. The location of the WPS button and restart instructions vary slightly depending on which gateway model you have.Disconnect the Ethernet cable between the router and the modem. Wait patiently for a while, maybe grab a glass of water. Reconnect the modem's power adapter to the wall. Plug the router's power cord and switch both ON. If you still see a flashing blue light, it is time we moved towards a factory reset.Check Battery Power. In order to check the battery level of your Xfinity remote, simply say "Remote settings" or "Remote battery" into your Xfinity Voice Remote. Your remote battery life should then appear on your TV screen. Press the xfinity button on the remote. Select Settings ( Gear icon ). Click on Remote Settings to view the battery level.WiFi Boost Pod minimum firmware: 3.4.1.9+. In the Xfinity app, go to WiFi > View WiFi equipment > Select a Pod > Device Details to check your Pod's firmware. If you're using an Ethernet switch, some managed Ethernet switches can block the signals necessary to hardwire your gateway to your Pod.Jan 29, 2021 ... ... colors? The light is steady, and is not blinking. My other X1 box is still blue. Question. •. Updated. 3 years ago. 9.6K. 3. 0. 0. Responses ...The blinking green light on your Xfinity cable box can indicate different problems. Let's take a look at some of the potential issues and the quick fixes you can try: Power Cycle: Sometimes, a simple power cycle can resolve the issue. Unplug the cable box from the power outlet, wait for about 30 seconds, and then plug it back in.Learn more about your Comcast TV Box and download the user manual here. ...Learn how to restart your Xfinity X1 TV Box online, using the remote, the power button or the power cord. Find out what happens to your guide, settings and recordings during and after the restart.My Xfinity cable box is blinking a blue color? The blue color that is flashing is an indication that your Xfinity router is in a pairing mode. At that point, the router is seeking a secured connection to pair to a wireless device. Soon, it will change to white light. This implies a protected link between the existing gateway and another device.Jul 28, 2021 · The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. Have two TVs on xfinity- main and bedroom. Bedroom is stuck on blue screen that reads “There ...Same issue.. how was it resolved? 0. 0Comcast cable box blinking. There is a green light blinking on my xfinity cable bo and i dont know what to do? Sanyo tv green light turn on in the 46inch lcd hdtv but the screen doesn`t turn on. the green light keeps blinking like after 30second? Comcast cable box has flashing white light in displayWe demonstrate How to Connect a TV to a Cable Box. We explain what wires to use, how and where to connect them, and what TV settings are required. We've time...Here are the steps: Restart: Unplug your Xfinity modem. Wait for wait for 30 seconds. Plug it back in. The modem will reboot and attempt to establish a connection with a blue light indicating a successful connection. Reset: …Pace PXD01ANI Box "Failed to Download Image". During a regular nightly update of my X1 system one of my cable boxes (the Pace PXD01ANI) started alternating flashing red and green and displays the message on my TV that "A software update is in progress - Attempting to acquire current software." After a few seconds (without any update progress ...Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. 0.I am using my own Netgear CM1150V modem (which is identified properly on my account.) I noticed recently that the "TEL1" light on my modem is flashing. I dont' know exactly when it started, but it did not flash in the past. I talked to customer service (via chat) and they gave me the standard response of "line in use or phone off the hook".00:00 - How do I fix my Xfinity Wifi blinking light?00:40 - What does blue blinking light mean on Xfinity modem?01:08 - Why is my Xfinity WiFi not working?01...When the LED is blinking, the pod is connecting to the network. If the LED is solid, the pod is connected and working properly. Is there a light on the Xfinity cable box? Yes, there is a light on the Xfinity cable box. At the front of the box, there is an LED light that will give you an indication of the status of the device.If these steps appear tricky, you can also phone Xfinity customer support at 855-652-3446. There is also an online activation portal. 3. Cable and Wall Jack Inspection. Another common cause of blinking white lights on an Xfinity router is loose or faulty cables in either the router or the modem.Turn the TV on, and press and hold the 'Xfinity' and 'Mute' buttons on the remote together for 5 seconds (or until the remote light at the top changes from red to green). Enter the first 5-digit code listed for the TV manufacturer. As the code is entered, the remote light will blink on each digit.Blinking blue color indicates that the router is ready to pair, while a solid blue color indicates that the pairing has been successful. Why is the white light blinking on my cable box? If the white light is blinking, it means that the connection between your Xfinity router and the internet is not stable and is getting interrupted.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near ...Customer: My comcast set top box is blinking 3 times and wont let me turn on the tv. Technician's Assistant: Is your TV connected to a surge protector or power strip? Customer: Hang on let me check. Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)? Customer: NO I haven't I will try that now.Learn how to fix a cable box that is not working with this simple video tutorial. Follow the easy steps to reset your cable box and enjoy your TV shows.Xfinity AssistantPower Saver and X1 TV Box. The TV and TV Box can sometimes get out of sync, with one turning on while the other is turning off. If this happens, ...General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ...Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD and XG2) only have one power light. ... Slow blinking: Steady/no activity ...Existing Xfinity Voice customers: If you already have Xfinity Voice service and would like to order an Xfinity Voice Battery Backup case, please call us at 1-888-972-1261. The case will be shipped to your home within five to seven business days. A shipping and handling fee will apply. Note: The Xfinity Voice Battery Backup case requires six 6 ...The first step to fixing a Comcast cable box that is not working and displaying a "no signal" message is to check the connections. Make sure that the cable box is properly connected to the TV and that all cables are securely plugged in. If the cables are loose, tighten them and try turning the cable box back on. 2. Restart the Cable Box.1 – Unplug the power cable and turn off the router. 2 – Pull the interface cable out, then wait for 60 seconds. 3 – Reconnect the power cord to the outlet and switch on the router. 4 – Start the WPS mode to check whether the router can now establish a secure connection. And that is it.Feb 6, 2024 · XfinityThomasA. We can help with the blue blinking light on your unresponsive Xfinity Remote, @Sworek. Removing the batteries for a moment or two, and putting them back in may do the trick. If the issue persists after removing the battery, go ahead and try a Factory reset on your Xfinity Remote. If you're unsure of the model you have, check out ...Dec 23, 2022 · Cable box has been refreshed, turned on and off but will only have a blinking blue light that stops after a minute. The screen only says welcome. @user_81c9f1 Hi there, thank you for taking the time to express your concerns inside the Xfinity Community Forum. You have reached the right place, and it would be my pleasure to help.Power cycle your modem. You could be getting the blinking orange light on Xfinity modem due to a random bug or glitch. Thankfully, this can get fixed quickly through a power cycle. Turn off your Xfinity modem. Take out the power cable from both the modem and power outlet. Plug the cable back in after two minutes.Component video cables have red, green, and blue tips. Red and white cables often come with them to provide sound. Pro-Tip: The color of the cable tip always matches the color of the plug it connects into. Current Xfinity X1 TV Boxes don't support Component Video; HDMI is the current standard for Video connection type.Try disabling the router's hardware firewall temporarily and see. If the router has a QoS (Quality of Service) feature, check to see that it is disabled. As a last resort, Try hard resetting it to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds.Dec 3, 2022 ... If the above does not work then it likely the box is fried and needs to be replaced which you can do by calling Xfinity technical support. They ...Community forums Have questions about your U-verse TV service? Explore our community forums for answers.Reset the Router: Often, a simple reset is all it takes to resolve connection issues. To do this, press and hold the reset button located at the bottom or back of your router for about 20 seconds. Wait for the router to restart and check if the blue light stops flashing. Check Your Cable Connections: Make sure that all the cables connecting .... Check that all cable and power connections on your Wi-Fi cable modemRestart via the Device Settings Box. On your remote control, cl 1. Restart the Xfinity Box. A simple step to fix the Xfinity gateway blinking blue is to try restarting the router. You can either do it via the Xfinity app or restart the box manually. Launch the Xfinity app on your smartphone. Select the option Internet from the menu. This will list the Xfinity box connected to their servers.Xfinity Assistant I hope aside from the TV box issue that you are Xfinity© Comcast 2024. Find instructions for pairing an Xfinity Camera from the Xfinity or Xfinity Home apps. Jul 28, 2021 · The Peer to Peer chat icon is located at t...
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