MLGW News Release. City of Memphis Utility Assistance Fund offers help to residents. April 9, 2024. Memphians facing utility cutoff notices may qualify for up to a $700 credit on their MLGW utility bills. Mayor Paul Young and the Memphis City Council set aside $1 million for the program, now in its fifteenth year. You will qualify if:For information about your specific outage, or if you have an outage and the section of the map you are in doesn't show any outages, call MLGW's Electric Outage Hotline, (901) 544-6500. Important Note: Customers using Internet Explorer 8 or older may not be able to access the outage map due to compatibility issues between IE 8 and Google Maps.Want email updates and text alerts from #MLGW? Sign up at http://mlgw.com/MyAccount. Customers can also access My Account through the …One of the biggest reasons senior citizens end up in the hospital is because of a fall in the home. If you’re worried about losing your independence, then a medical alert system ca...4. Manage Text Alerts enrollment 5. Manage Share the Pennies enrollment My Account continues to provide its core account management tools to view and pay bills and explore personal usage. MLGW is the largest three-service public power utility in the nation, serving more than 429,000 customers in Memphis and Shelby County.Click here to send a request for MLGW to Transfer Service to a new address. NOTE: Please visit the Residential Service Agreement section to complete your agreement. Requirements for Utility Service Connection: The utility shall require a minimum $200 deposit in cash, cashier’s check or money order from credit risk applicants.Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.Memphis Light, Gas and Water is committed to providing exceptional customer service. Your health and safety are important to us. The coronavirus known as COVID-19 is a serious health concern and MLGW urges you to take precautions when you are able to do so. We are working to minimize the threat of COVID-19. MLGW's COVID-19 FAQ Sheet.Register for MLGW Text Alerts. Memphis Light, Gas and Water's iPhone application allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map. Download MLGW's iPhone App.MLGW launched its new outage text alert system this week. When there's an outage, customers will automatically be notified via text. A final text message will be sent confirming power...The amount of clearance needed is determined onsite and depends on several factors, such as how close the tree is to the powerline and the type of line involved. You may call our Customer Care Center at (901) 544-6549 if you are aware of a tree that is interfering with a power line or is in direct contact with one.Electric Outage Reporting · Outage Map · MLGW Facebook · MLGW Twitter · MLGW News Releases · Important Phone Numbers · Storm Prep Brochure...Residential Customers: You can send an email to [email protected] or call MLGW’s Customer Care Center at 901-544-MLGW (6549) Commercial Customers: You can send an email to [email protected] or call MLGW’s Business Solutions Center at 901-528-4270. To Opt-Out of SMS Text Messaging Text STOP to 67109 to cancel text …MEMPHIS, Tenn. (WMC) - The Shelby County Health Department released a guide to help customers following Memphis Light, Gas and Water boil water advisory. MLGW issued a boil water notice for all of its customers. MLGW CEO Doug McGowen says there has been a record-high demand for electricity and water this week.Partly Cloudy. My Account | ResidentialSign up for an MLGW My Account and opt into text alerts and email messages. All you need is your #MLGW account number and the access code on your utility bill. Sign up …the outage text alert system yet. In the near future, custom-ers will be able to report outages via text. This new feature will allow customers to receive instant updates sent to their mobile devices without using the MLGW app or check-ing the MLGW outage webpage. To receive text alerts, customers must have an existing MyAccount setup.MLGW News Release. MLGW lifts conservation order. January 22, 2024. Effective at 11 a.m., Memphis Light, Gas and Water is lifting its water conservation order as water service and pressures return to normal. Residential, commercial, and industrial customers are no longer required to limit water use. The precautionary boil water …December 11, 2023. At Memphis Light, Gas and Water, we are committed to making our electric system better by trimming trees, replacing outdated infrastructure and modernizing the distribution grid. The Tree Trimming plan was implemented in September 2023, with three tree trimming contractors Kendall Vegetation Services, Lewis Tree Service, Inc ...Be sure to have your 16-digit MLGW account number ready for faster service, but be mindful that crews must work safely as they deal with severe weather. Therefore, restoration can take some time. You can also check to see if your neighbors’ homes are affected by viewing MLGW’s live outage map and sign up for outage text alerts.To opt-in to text alerts: • Log into your MLGW My Account • Click the yellow “Accounts” tab • Select “update” • Next select “text alerts to phone number” and type in the number where you would like to receive alerts • Hit submit. No More Guessing. Take the guesswork out of your utility bill by signing up for MLGW’s ...The amount of clearance needed is determined onsite and depends on several factors, such as how close the tree is to the powerline and the type of line involved. You may call our Customer Care Center at (901) 544-6549 if you are aware of a tree that is interfering with a power line or is in direct contact with one.MLGW crews are working around the clock to find and fix leaks in the system and restore normal water pressure to all customers affected. Key takeaways: • All customers are asked to conserve water until further notice. • MLGW asks customers to call 528-4465 and report water leaking from the street which may indicate a broken water main.MLGW crews working to assess damage, restore power. April 23, 2023. A line of thunderstorms with powerful winds moved through Memphis and Shelby County Saturday night, knocking out power to more than 24,000 Memphis Light, Gas and Water customers. There are over 10,000 customers currently without power. MLGW crews, contract crews, and 35 tree ...August 28, 2023. MLGW employees will never call and ask for money. Memphis Light, Gas and Water is getting reports of the latest scam in which crooks posing as employees send customers a barcode via text and ask them to go to a Walgreens or Walmart to make payments. As a reminder to customers, MLGW representatives will never call and demand money.Aug 17, 2023 · As a reminder to customers, MLGW representatives will never call and demand money. Bill payments are accepted by phone (1-866-315-0277), using My Account, at authorized pay agents (mlgwagents.com) or at a Community Office.MLGW crews working to assess damage, restore power. April 23, 2023. A line of thunderstorms with powerful winds moved through Memphis and Shelby County Saturday night, knocking out power to more than 24,000 Memphis Light, Gas and Water customers. There are over 10,000 customers currently without power. MLGW crews, contract crews, and 35 tree ...Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.MLGW News Release. Statement from MLGW President Doug McGowen – January 16, 2024. January 16, 2024. Memphis Light, Gas and Water and electrical supplier Tennessee Valley Authority, issued an energy conservation alert Tuesday, January 16 asking customers to cut back on their electricity use. Demand on the electrical system is nearing an all ...MLGW News Release. MLGW Hosting Super Assessment Days for Open Positions. August 25, 2023. Memphis Light, Gas and Water is hosting super assessment days that require testing for positions that are hard to fill. Testing will be conducted for mechanics, meter repairers and electronic technicians as well as technical and apprentice positions.MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online formThe Customer Care Center is staffed on weekdays from 7 a.m. until 7 p.m. MLGW customers can still do business with the utility through its automated phone system by calling 544-MLGW (6549) for billing inquiries and payment arrangements. MLGW's emergency hotline, 528-4465, is always staffed 24 hours a day. Electric outages can still …Feb 7, 2024 · February 7, 2024. During the MLGW Board of Commissioners meeting today, MLGW CEO Doug McGowen announced that Ursula Madden will serve as the next Vice President of Corporate Communications for MLGW. “As we work to make MLGW more reliable, resilient, and ready for the future, it is critical that we build a team that can help accelerate ...Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En EspañolAll Information © 2024 Memphis Light, Gas and Water Division (MLGW). All Rights Reserved.January 8, 2024. MLGW is prepared for severe weather expected this week including high winds, freezing temperatures, and possible snow. Crews are prepared to work around the clock if needed to deal with weather-related outages, including water main breaks (which can occur when temperatures drop). MLGW prepares for cold weather by tracking the ...Memphis Light, Gas and Water is the largest three-service public power utility in the nation, serving the residents of Memphis and Shelby County, Tennessee since 1939. MLGW consistently provides customers with rates that are amongst the lowest in the nation and stewards a water supply from artesian wells that is minimally treated.January 19, 2024. (January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water customers to boil water before ...In today’s fast-paced world, staying informed is key to making confident business decisions. Whether you’re a seasoned investor, a financial professional, or simply someone who wan...May 23, 2012 ... Through its MLGW Mobile Alerts program, customers can receive text message alerts for bill due dates or impending cut-offs. Customers can ...MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. Residential Web Chat Availability: Monday - Friday (8 a.m. - 5 p.m.) Commercial Web Chat Availability: Monday - Friday (9 a.m. - 3 p.m.) Electrical Outages: (901) 544-6500 Service Requests: (901) 544-6549 Stop, Start, Transfer Service: (901) 544-6549 or use the online formMemphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Participants in the MLGW Text Alerts program will receive a notification approximately three business days prior to their billing due date and/or scheduled cut-off date only if there is a balance due.Partly Cloudy. My Account | ResidentialMLGW Issues Updated Precautionary Boil Water Advisory to All MLGW Water Customers. December 24, 2022. (December 24, 2022 – 8:15 p.m.) Due to freezing weather and power outages, Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to Memphis and Shelby County in the drinking ...Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging. Register for MLGW Text Alerts: Memphis Light, Gas and Water's iPhone application allows MLGW customers to access a variety of utility related information, including outage status and a new mobile-friendly outage map.As of 2015, qualified individuals can obtain one medical alert bracelet at no charge from the MedicAlert Foundation, according to the organization’s website. To request a bracelet ...At 5 p.m. Saturday, approx. 876 of Memphis Light, Gas and Water customers remain without power. Utility and tree trimming crews will continue working until service is restored to all customers. 75,000 Peak number of outages. 35,000 – Total customers impacted by Thursday’s weather.In today’s world, where weather patterns are becoming increasingly unpredictable, it is crucial to stay informed and prepared for any potential emergencies. One of the most effecti...how to join mlgw's text alerts program. web chat. outage center. payment options delayed bills faq. mlgw job opportunities. service improvement plan. give a gift online.MLGW water crews will be in your neighborhood as we continue making system – as well as individual customer – improvements. If you have received a postcard, it means that crews are either repairing or replacing existing water pipes or service connections. Your water is scheduled for a temporary shut off to make needed repairs.Dec 30, 2022 · You can sign up for text alerts here: https://www.mlgw.com/textalerts. In the meantime, we will look at the timing of automated alerts and whether what we sent was helpful – we will improve areas where our timing could be better and where we could share better information.January 19, 2024. (January 19, 2024 – 2 p.m.) Due to days of freezing weather Memphis Light, Gas and Water has experienced multiple line breaks which has resulted in a significant loss of pressure to the drinking water system in Memphis and Shelby County. As a precautionary measure, we are asking MLGW water customers to boil water before ...MLGW News Release . MLGW Wants You to Buy Less Electricity! September 5, 2012. Each month, MLGW records an electric system peak based on simultaneous electricity use among its 400,000-plus customers. Electricity use is highest in Shelby County on weekday afternoons and early evenings.MLGW crews working to assess damage, restore power after last night’s storms. April 1, 2023. Damaging winds moved through Memphis and Shelby County, knocking out power to more than 34,000 Memphis Light, Gas and Water customers. MLGW is currently working to assess damages and restore power. A transmission tower …To receive information about EnergySmart Memphis, call (901) 528-4188. Partners: Memphis Light, Gas and Water. Shelby County Community Services Agency (CSA) Tennessee Valley Authority (TVA) Metropolitan Inter-Faith Association (MIFA) Memphis Public Library and Information Center. For More Information:MLGW News Release. Burst pipes are causing low water pressure. January 18, 2024. In accordance with the MLGW Emergency Water Management plan (also known as the Drought Management Plan), customers are directed to avoid non-essential water use until further notice. Commercial and industrial customers who do not use water to produce goods or ...To help ease this burden, we've developed the following payment and assistance programs, as well as extension policies. For more information about these programs, call the Memphis Light, Gas and Water Customer Care Center at (901) 544-6549, visit one of our Community Offices or click on links below. Brochures are also available online for a ...Jan 18, 2024 · MLGW issues a precautionary boil water advisory. Memphis Light, Gas and Water has issued a precautionary boil water advisory for southeast and northwest parts of its service area. There are no reports of any impact on water quality, but per regulation, any time water pressure drops below 20 psi, a precautionary boil water advisory is required.This update erroneously triggered the MLGW notification system to send letters to approximately 2,300 Memphis Light, Gas and Water customers about their water service lines. Some customers received multiple letters stating that their lines would soon be replaced. During the week of January 8 those customers will receive a corrected letter that ...MLGW Again Warns Customers About Scammer Calls: Telephone Scammers Posing as MLGW Representatives. September 18, 2013. ... though MLGW does mail cut-off notices to customers and uses auto-dialers alerting them that a payment needs to be made by a certain date to avoid cut-off.. Jan 17, 2022 ... Don't be left in the dark the next If you accidentally set it to none, you won’t Clouds/Overcast. My Account | Residential Aug 25, 2023 · MLGW News Release. MLGW Hosting Super Assessm Memphis Light, Gas and Water's Text Alerts program notifies customers of billing due dates and impending cut-offs via text messaging.Participants in the MLGW... Customer Connection is Memphis Light, Gas and Water's ...
Continue Reading