The box is toast, restarts and refreshes won't bring it back. Since this is on the main box, your other boxes won't work, they feed off the main box. Some stores have started to reopen in the last couple of weeks, check your closest one anytime. Only the main box needs swappedXiD-P box is unable to connect to main DVR. I have been having a lot of trouble with my secondary DVR boxes in my home. When I first installed the system (1x XG1v4-A, 2x XiD-P) a few months ago, I was able to get all the TVs working pretty well. It did take several restarts of the boxes, both my main box and the secondary clients to get ...4 years ago. Hi, problem not resolved. I cannot get On Demand. The blue light on TV box stays on and does not blink. But the white light on the box labeled as data... constant blinking. I went to Facebook pages for both Xfinity and Comcast and chatted with both....still no answer. I did all the troubleshooting recommended on their support page ...To perform a factory reset: Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box, so you'll need to re-pair them.Troubleshooting the TV Adapter remote. Problem: The TV does not have any sound. Solution: The TV may be muted — press the MUTE button to restore volume. You can also try pressing the LANG button to restore volume. The LANG button changes the language on a channel, but if the channel doesn't support a second audio program, it may come …This article provides instructions on pairing an X1 Wireless TV Box (Xi5 or Xi6) or Flex streaming TV Box (Xi5, Xi6 or XiOne) to your Xfinity in-home network. Note: You can also connect your X1 Wireless TV Box to your xFi Gateway with RDK-B via an Ethernet cable, in which case these pairing steps will not be necessary.Here are some possible causes behind the blinking blue light on your CenturyLink modem. Local internet outage. Damaged or loose cables. Bug or glitch. Software problems. Outdated firmware. Corrupt firmware files. Overloading. Overheating.Hi Tjons11, our equipment is not designed to make any noise aside from the fan within the modem/cable box so I would recommend you swapping the box for new equipment. You can take a trip down to any local Comcast service center or we can have the equipment shipped to you. To have the equipment shipped please send me a private message with your ...It should be enough time to grab a cup of coffee or tea as 5 to 10 minutes should be able right. Reconnect the ethernet cable, reconnect the power source, and then turn the device on. Wait and see if the device turns back on and the blinking blue light is off. 5. If all else fails, it’s time to factory reset.Hello Crawford51. Thank you for joining the Xfinity Forums and for creating your first post. I can assist with troubleshooting your X1 box issue. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message.Reason #2: The WiFi Is Disconnected. Make sure that your home's WiFi is turned on. Otherwise, this could be causing the Comcast cable box to display a 'Not Authorized' message. A simple way to check this is by going to your phone's settings and seeing if it's connected to WiFi too. Go to 'Settings.'.To turn Power Saver on: Navigate to Settings > Device Settings > Power Preferences > Power Saver > ON. Once your TV Box is powered down, turn it back on by pressing any button on your remote control. Note: New X1 TV Box installations will default to Power Saver "On." How much energy can be saved with Power Saver?The round button, in the back, above the ethernet ports. This button has -2- functions. 1)- a quick push/release triggers the WPS function. 2)-a push and hold (about 30 seconds) triggers the "reset" function. This info. is not covered, that I could find, in the packaged product info. A Comcast tech had to work.2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.Hi Tjons11, our equipment is not designed to make any noise aside from the fan within the modem/cable box so I would recommend you swapping the box for new equipment. You can take a trip down to any local Comcast service center or we can have the equipment shipped to you. To have the equipment shipped please send me a private message with your ...Solution: Press the LANG key to change the audio option back to the preferred language. Problem: The remote control is not changing the volume. Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models ...Hello, I have an Xfinity approved modem (Motorola MB8611) and the downstream light continuously blinks. The interesting thing is that none of my home internet is impacted and have not been seeing loss of connectivity. The workaround is to power cycle the modem, which clears up the DS light blinking but then it comes back after about 24 hours.Dec 28, 2021 · Users report a problem with their X1 cable boxes blinking blue light and no signal. Xfinity Support suggests sending a private message with service address and troubleshooting steps.Dec 27, 2020 ... I've tried sending a signal and it says it can detect the box. I've checked all of the connections too. The light flashes blue, then just...XR15 Models. Step 1: Simultaneously press and hold the A and D buttons for 3 seconds. Step 2: After the LED light changes from red to green, enter the code 9-8-1. Step 3: The LED light should flash blue 3 times, signaling the remote is reset. Step 4: Repair the remote with the set-top Comcast box.If it is an x1 box you should be able to turn off device light or dim it. It should be under settings and then device preferences. It does that after updating or a reboot. Change the update time to be towards morning hours. I have mine set for six am but have it where the light is hidden behind the tv.Xfinity Voice Commands Stopped Working. What the title says. My Xfinity remote voice command just stopped working out of the blue. I press the voice command button and I hear a little noise, followed by a prompt on the screen that says "Voice commands aren't working right now. Please try again later." This has been happening for …I get a blue screen. All my settings are correct on my tv. I plug it into another input and works fine. Plug it back into the original still doesn’t work. But if I reboot the box I get the welcome screen just fine. Than won’t display a picture and goes blue screen eventually after blinking black. Switched hdmi cables doesn’t fix it.EG. O/k the status shows that the modem is not locking in / achieving block sync with the Comcast system. You may want to call in to 1800comcast and get a tech out to investigate. Perhaps some line equipment upstream of your premises got fried by a lightning strike. Good luck with it !To send a "Direct Message" to Xfinity Support: Click the "Direct Messaging" icon or https://comca.st/3EqVMu7 Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that listThe Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. Have two TVs on xfinity- main and bedroom. Bedroom is stuck on blue screen that reads “There ...X1 Activation Start-Up Screens While the Welcome screens are displayed, the TV Box is connecting to cloud services that include the activation applications. Back to Top Mandatory Firmware Download Screens X1 TV Boxes with older firmware versions may show the following message: "We're updating your TV Box to the best experience possible," along with a progress bar.A blinking white light on an Xfinity modem/router generally indicates a Network connectivity issue. It’s a signal that the router is experiencing a problem establishing or maintaining a stable connection to the internet. This light behavior is essentially the router’s way of communicating that it’s not operating optimally in terms of ...Because of this, you will need to perform a factory reset on your Xfinity Flex box. Follow these simple steps to factory reset your Xfinity Flex: Power on your Xfinity Flex. Keep pressing the Power and Menu button simultaneously. Now, using the Up and Down buttons, scroll to Restore Defaults and click on it. This will make your Xfinity Flex ...This fix is capable of solving a wide range of common internet issues, and it's super easy. How to restart a modem, router, or gateway: Step 1: Unplug the power cable from the back of the modem, router, or gateway. Step 2: Wait 60 seconds. Step 3: Plug the power cable back into the back of the modem, router, or gateway.I have the xfinity xb7-t modem and I'm having an issue with my Ethernet ports. Whenever I plug the Ethernet in the light on the back blinks red/orange and this caps my speeds at 100 mps. I was wondering how can I fix that and get it to blink green. I've called xfinity for help a number of times and they've sent out 2 technicians with no ...Because of this, you will need to perform a factory reset on your Xfinity Flex box. Follow these simple steps to factory reset your Xfinity Flex: Power on your Xfinity Flex. Keep pressing the Power and Menu button simultaneously. Now, using the Up and Down buttons, scroll to Restore Defaults and click on it. This will make your Xfinity Flex ...Xfinity Gateway Blinking Orange . There are many reasons why your Xfinity Gateway may be blinking orange. Here are some of the most common causes: 1. There is a problem with your internet connection. This could be due to a variety of factors, including a bad modem or router, interference from other devices, or simply an issue with your ISP. 2.I hope aside from the TV box issue that you are having a good start to the weekend. You are at the right place for help. I have a few questions about the service. 1. Is this happening on your main TV box, an additional TV box, or both? 2. Is the coax cable without damage and finger tight at the wall outlet and back of the cable box? 3.Xfinity cable box has some lights like white, green-blue, or orange. Different lights have different indications. But White light is usually found blinking most of the time.1. Solid Light. Xfinity modems will either display solid white, green, or red lights. A solid white light indicates the modem is activated, a solid green light indicates a stable internet connection, and a solid red light indicates connection issues. Additionally, the telephone line LED shows whether the bundle plan is working as expected and ...Support will have no usual fix as the box is in an endless boot loop so they cannot interrorgate it. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. But unfortunately you usually will be stuck back in the “Welcome. Bienvenido. Bienvenue” loop.Learn what the blue light on your Comcast cable box means and how to fix it. It can indicate a weak signal, a system update, or a software issue.Method#4: Restart the Network. The blue lights issue usually stops after you restart the router. First, disconnect all ethernet and coax cables connected to the router. Then, follow the steps below to renew your Xfinity router. Unplug your router from the connection. Wait for two minutes before reconnecting.A flashing blue and white light indicates that the Spectrum modem is trying to connect to the internet. Normally, this light goes away on its own after a few minutes. But if the light does not stop blinking after around 10 to 15 minutes, it means the modem isn't receiving a signal, and you need to troubleshoot the issue by ensuring the device ...Dec 23, 2021 · This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. Navigate to the bottom menu and search for TV options. Choose the device you want to reset. After the troubleshooting prompt, tap on continue. The screen will refresh, then click the System Refresh option.This is one of the easiest methods to get reset your box; Download the Xfinity app and launch it. Navigate to the bottom menu and search for TV options. Choose the device you want to reset. After the troubleshooting prompt, tap on continue. The screen will refresh, then click the System Refresh option.MNtundraRET. +36 more. Gold Problem Solver. •. 5.9K Messages. 4 years ago. The first thing to try is: Pull the plug on modem/router. Wait at least 1 minute. Plug it back to allow it to reset.You can also send a provisioning signal to the modem by logging into our amazing Xfinity My Account app, select internet and then troubleshooting. Did you just set up the modem or have you had it awhile and the light just began blinking? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product ...xCam1, cable in the back. If your camera has connection issues or there is a blinking amber light on the camera or power adapter, manually restarting the camera ...Learn what the LED lights on your X1 TV Box mean, including power, activity, recording, and remote control status. Find out how to troubleshoot your device with the Xfinity app or Xfinity Assistant.1. Open the Xfinity app or website and check for an outage. The most common cause of a red light on your router is a local outage. When the outage is active, there's no point trying to fix the router until service is restored. Do not rely on third-party websites like DownDetector to report an Xfinity outage.Steps to mitigate the issue: Press " exit, exit, exit, 720 " on your Xfinity remote. This sets the resolution to 720. This should bring back the picture. Once the picture is on the screen click the Xfinity button on your remote > click on the gear icon (settings) > click Preference > click General > choose prefer Best Available Resolution ...Replacement 2 (received 4/20/22 from CTDI Fulfillment Warehouse for Comcast-via UPS) Troubleshooting Steps. Unplugged XG1v4 from power, waited, powered back up...several times. Rebooted modem and router (internet access, both wired LAN and WiFi, is consistently fine at 750-950 Mbps and COAX signal strength seems great.It is an Xfinity Gateway router which we got when we signed up for our Xfinity internet package. As stated in the title the 2.4 and 5GHz lights are blinking intermittently with the 2.4 GHz light blinking about every second. The 5GHz light blinks in a sort of pattern where it is on for one second, off for another second, then rapidly turns on ...1 year ago. If you disable CEC, then your cable box and tv won't be able to turn each other on or off. That is what CEC does…allows the devices to communicate so that they can turn each other on or off. Re-enable it. You might want to do a system refresh on the cable box. 1.Learn more about your Comcast TV Box and download the user manual here. ...When the LED is blinking, the pod is connecting to the network. If the LED is solid, the pod is connected and working properly. Is there a light on the Xfinity cable box? Yes, there is a light on the Xfinity cable box. At the front of the box, there is an LED light that will give you an indication of the status of the device.Remotes without a Setup button. XR15 Xfinity X1 and Flex Voice Remote have number keys. Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off.Apr 14, 2023 · I got a xg1v4 cable box. Things have started to act weird. On my Sony tv which is 4k it stops displaying a picture. I get a blue screen. All my settings are correct on my tv. I plug it into another input and works fine. Plug it back into the original still doesn’t work.Check that all cable and power connections on your Wi-Fi cable modem are properly connected. Check that the Online and Wi-Fi LED icons on the front panel are lit up solid. Contact your service provider for assistance. SLOW BLINK: Green: No clients found (5 GHz or dual-band) Blue: No clients found (2.4 GHz band only)Unplug the mains and router cables, then press down on the reset switch at the back of your Xfinity white router for a minimum duration of 10 seconds. Then press and hold down the reset button on the back of your router for at least 10 seconds. After that, plug in only the power cord to your router while continuing to hold down its reset button ...Xfinity cable box blue lights flashing. I have an xfinity cable box pace rng110 and the eithernet in the back ugly flashing orange and green what does that mean? How can i fix my comcast cable box. all of the lights on the box are flashing and there is no signal to the television? Blue light flashing on xfinity cable boxThe blue light on your Xfinity Box indicates that your box is booting up and searching for a network connection. If the blue light has been blinking for more than a few minutes, it likely means that the box is having trouble connecting to the network. In this case, you should unplug the power cord to the Xfinity Box for 10-15 seconds and then ...Solution: Press the LANG key to change the audio option back to the preferred language. Problem: The remote control is not changing the volume. Solution: There may be obstructions in the line-of-sight for the remote control, or the batteries may be dead or dying. You can also try to press and hold the VOL +/- button down, as some older models ...Official Employee. •. 914 Messages. 2 years ago. Hello @user_d31d68! Thanks so much for taking a moment out of your day to leave a post on our community forum. If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than ...You can also send a provisioning signal to the modem by logging into our amazing Xfinity My Account app, select internet and then troubleshooting. Did you just set up the modem or have you had it awhile and the light just began blinking? I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product ...Ordinarily, we don't have to do too much to our Comcast cable box.And most of the time, it requires very little knowledge to operate and use.From time to time, however, it is good to understand what our magic little box is doing.Note: When you press the WPS button on the xFi Advanced Gateway (XB7 and higher), the blue LED light will slowly blink, indicating it's in the WPS pairing mode.How to Fix the Blinking White Light on the Xfinity Router (How to Troubleshoot in Seconds). In this video, we're going to talk about how to fix the blinking ...Help protect our environment: Please properly recycle your discarded batteries and don't put them in the trash. For your convenience, batteries are accepted for recycling at various locations. Please check call2recycle.org or call 1-800-8-Battery (1-800-822-8837) to find a recycling location near you.Unplug the mains and router cables, then press down on the reset switch at the back of your Xfinity white router for a minimum duration of 10 seconds. Then press and hold down the reset button on the back of your router for at least 10 seconds. After that, plug in only the power cord to your router while continuing to hold down its reset button ...3. Confirm that all cable connections, including your coaxial cable is securely tightened onto both the cable wall outlet and the INPUT port of your DTA Mini Box. Verify that all video cables between the DTA Mini Box and the TV are firmly connected. 4. If the DTA Mini Box video output is connected to a home theater unit, verify that the home ...For that: Unplug the power from your Internet Router. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router. Plug the power back in and wait for internet services to start. Plugging the …Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD and XG2) only have one power light.Restart using the Power button. If your TV has a Power button: Make sure your cables are tightly secured. Press and hold the Power button located on the front of the TV Box for 10 seconds. The TV Box should automatically restart.Check Power Connection. One of the first things you should do when encountering a flashing blue light on your cable box is to check the power connection. Ensure that the power cord is securely plugged into both the cable box and the electrical outlet. Sometimes, a loose or faulty power connection can cause the blue light to flash.TV box has been shutting off randomly the last three days (Power saver is not on btw). The tv could be on for several hours and it will shut off or on for only five minutes and shut off. I am unable to turn the box back on until we hear a click as if the remote was used to shut if off (it wasn't). Did a refresh, troubleshooting online and ...On your smartphone, open the Xfinity My Account App. Locate the "TV Option" on the main screen. Select your Xfinity cable box. Select "Troubleshoot". Choose "System Refresh". Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...Learn what the blue light on your Comcast cable box means and how to fix it. It can indicate a weak signal, a system update, or a software issue.Xfinity Remote Not Working. If your Xfinity remote is not working, remove the batteries and hold down the power button on the remote for 30 seconds. To factory reset the remote, press the A and D buttons at the same time until the light changes to green. Next, press the buttons “9”, “8”, and “1”. It’s extremely frustrating when ...This article provides instructions on pairing an X1 Wireless TV Box (Xi5 or Xi6) or Flex streaming TV Box (Xi5, Xi6 or XiOne) to your Xfinity in-home network. Note: You can also connect your X1 Wireless TV Box to your xFi Gateway with RDK-B via an Ethernet cable, in which case these pairing steps will not be necessary.. If these steps appear tricky, you can also phone XfFactory reset the Xfinity Voice Remote without a Setup butto Hi Everyone, I am having a weird time with my Xfi Router. I was trying to use WPS (And yes I know its unsecure) to connect an xfinity flex box to my network. I pressed the button on the flex box and then the WPS button on the Xfi router, but I got a red light that was blinking three times. I was wondering if there's a way to troubleshoot the ...General troubleshooting steps for all Xfinity services. Ensure the device connections are "finger tight," including the coax cable from the wall to the back of the device. Verify all power cords are connected and plugged into a working outlet or power strip. If your devices are all correctly connected, please make sure you activate your ... To turn Power Saver on: Navigate to Settings > Device Settings Mar 28, 2023 · CCJennifer. Hello @user_e03156! Thank you for reaching out on our community forum. I hate to hear that your cable box is flashing in the middle of the night. Our cable boxes do update and reboot nightly, however, it wouldn't cause your tv to turn on. This link has more details and how to change the time of the update.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list. WPS Button doesn't light up anymore. First of all, ...
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